Privacy Policy for Southway Optometrists

1. Our Commitment to Your Privacy

Your privacy is important to us. This policy explains how we handle your personal information when you use our website, in line with South Africa’s POPIA (Protection of Personal Information Act).

2. Who We Are

Our website address is: https://southwayoptometrists.co.za. We are responsible for your personal information.

3. The Information We Collect

We only collect information that you willingly provide to us.

Comments: When you leave a comment, we collect the details you provide, your computer’s IP address, and browser information. This helps us stop spam.
Forms: When you fill out a form (e.g., to book an appointment), we collect your name, email, and phone number to contact you and provide our services.
Cookies: We use cookies to make your experience on our site easier. For example, if you leave a comment, a cookie can remember your details so you don’t have to type them again. These cookies are safe and last for one year.

4. How We Use Your Information

We use your information only for the purpose it was collected. For example, your contact details are used to confirm an appointment you’ve booked, and comments are used for public discussion.

5. Sharing Your Information

We will never sell your personal information. We may share it with trusted service providers who help us run our business (e.g., website hosting), but we ensure they also protect your data.Our marketing agency of choice is www.abkdigitalcreations.com

6. Your Rights Over Your Information

Under POPIA, you have the right to control your personal data. You can:

Request a copy of the information we have about you.
Ask us to correct any information that is wrong.
Ask us to delete your personal data, unless we are legally required to keep it.
Object to how we are using your information.

7. Protecting Your Data

We take reasonable steps to protect your personal information from being lost, used without permission, or accessed by unauthorized people.

8. Need to Talk?

If you have any questions or concerns about this policy or your personal information, please feel free to contact us.

9. Changes to this Policy

We may update this policy from time to time. The latest version will always be available on our website.